2021...rolling into spring with familiar measures to help keep us ALL safe, healthy and riding. Masks, social distancing and cleaning continue to be our commitment to you.
(Updated March 18th)
We are working with customers one on one, inside and outside as the weather permits.
Bike service check in remains outdoors.
Informative signs will help you along the way when you come visit us.
What does this mean to you?
We also ask that everyone reviews and answers "NO" to the four screening questions from the CDC prior to entering the building.
- Have you experienced any of the following symptoms in the past 48 hours: fever or chills, cough, shortness of breath or difficulty breathing, fatigue, muscle or body aches, headache, new loss of taste or smell, sore throat, congestion or runny nose, nausea or vomiting, diarrhea?
- Within the past 14 days, have you been in close physical contact (6 feet or closer for at least 15 minutes) with a person who is known to have laboratory-confirmed COVID-19 or with anyone who has any symptoms consistent with COVID-19?
- Are you isolating or quarantining because you may have been exposed to a person with COVID-19 or are worried that you may be sick with COVID-19?
- Are you currently waiting on the results of a COVID-19 test?
If you answer “yes” to any of the above questions, we ask for you to come visit at another time.
In addition, please refer to the weekly updates for the state of CT, including their travel ban guidelines https://portal.ct.gov/Coronavirus/travel
Spring has Sprung!
By now you are familiar with the availability conversation. It is not an easy topic to navigate, but we are trying our best. I wish our 'crystal ball' could offer some real guidance, but it's not happening. Bikes, wheels, tires, repair parts, shoes, helmets...you name it...are all very uncertain. While we have great inventory, that can change when it comes to reordering. HUNDREDS of bikes remain on backorder, as some fulfillment timelines are updated fairly accurately. Customers have deposits on bikes in order to get a bike when we receive it. Ultimately...it is a time like none other. We are trying our best to share updates from our manufacturers and suppliers, but even they are experiencing challenges...like limited and more costly shipping containers! While a blurry picture is being painted, there is an incredibly clear message...
People are riding bikes!
That is awesome. Now it will be up to all of us to look out for each other, riding safely and working with our local, state and federal programs to insure that we have trails, paths and infrastructure to keep more people pedaling into the future. We are certainly committed to helping you! So please, come visit, ask questions, let us help you come up with a plan, and help you ride out of our shop. If 'new' isn't in your cards right now, stay tuned, as we are bringing 'our consignment' options into the every day fold. It's exciting!
Thank you again and again for your patience and support. Let's have a healthy year of safe riding!
Doug, Jan, Pete, Charlie, Keith, Jodi, Davey, Wells, Izzy and Nathan