Meet Our Team
We’re Passionate About Cycling!
We take great pride in the relationships that we have with our customers and staff, and our distinguished role within the cycling industry and our community! Benidorm Bikes has been a Nation’s Top 100 and an America’s Best Bike Shop for several years. We continue to offer excellence through product selection, mechanical services, bike fitting services, trade-up programs, and incredible knowledge in the ever-growing technology side of cycling! Stop by and meet us and you’ll discover why we’re a favorite bike shop to so many people!
Meet Us!
DOUG T.
Owner/Buyer/Service Tech Extraordinaire
When you find your passion, pursue it! That’s what Doug did while attending the University of New Hampshire. An Economics major with a blossoming cycling career through the mid-80’s and early 90’s took Doug to Italy, Australia and New Zealand with the US National Cycling Team. From his very first Marinoni to his current custom 'T' bike, he has always possessed an ability to finely tune a bike, build reliable and strong wheels, identify and resolve issues of the simplest to greatest scales, and manage a great commitment of success within the cycling industry! He is the only person that could complete the 160 km D2R2 ride on a wheel that broke seven spokes! He likes spending time on his Kona Process X 134 or exploring dirt roads with Jan. If he could get the snow that winter deserves, you'd find him seeking some fresh powder, and exploring on cross country skis or snowshoes.
JAN B. T.
Bike Fitter/Retail Sales/etc.
There isn’t anything that Jan does that gets less than a 100% effort! A rower at University of New Hampshire, a BS in Biochemistry, a 1992 TTT World Champion in Benidorm, Spain, numerous years on the US National Cycling team for road, mountain bike and cyclocross, and several National Championship titles. All this provides a glimpse of the passionate person she is! She leads the curve in bike fitting and takes each experience with pride! Balancing life with family, a business and lots of community involvement keeps the intensity up when she’s on her Trek Emonda SLR! If you are looking for a specialty cake or pastry, maybe she will make one for you! Peace is found while riding hills, mountain biking, canoe camping, snowshoeing or cross-country skiing. Give her an opportunity to be outdoors and she is gone!
PETER D.
Sales Manager/Buyer
Count on Pete to greet you and find something to laugh about! He’s a lifelong cyclist, commuted for two years straight without a car, and knows pretty much everything about all cycling products! Pete is our designated ‘Genius Man’ when it comes to electronics and virtual experiences, and is happy when a customer loves their bike and products! A UConn graduate of Political Science, he has worked with AmeriCorps, Best Buddies and The Hartford Courant. His 15 years with Benidorm Bikes provides a shared sense of humor…kind of like ‘Cheers’. You may find him on a long ride to the shore or on the rolling hills with a final coffee and pastry destination in sight.
CHARLIE B.
Service Technician
Charlie’s affection for bikes developed as he learned to replace his very own, worn out drive train many moons ago! His knowledge and skill encompasses the broad spectrum of bikes and their individual technologies, but his personal preference is for the simplicity of a single speed or fixed gear bike. Whether racing or commuting, one gear fits his style of riding…and you’ll be lucky to keep up with him! Be aware of the 'two bottle Charlie ride' as it's an indication that something long and spectacular is about to begin. He’s a father of three, a great vegetarian cook and a wood craftsman. Freshly brewed coffee and the occasional Whole Donut cinnamon roll are two of Charlie's favorites! Charlie has been a skilled bike mechanic with us for over 12 years and is the most photogenic in the shop.
Nathan B.
Service Technician - Suspension too
It’s about time...we finally have Nate’s photo in this very important page of ‘About Us’. Nate’s worked with us for a number of year’s, contributing to our service department with continuously developing skills, and a great interest in suspension service. He is a ‘shredder’ on the enduro scene and leads a weekly Wednesday ride, helping others develop trail skills. You can find him instructing at Thunder Mountain, competing in a Jiu-Jitsu competition, helping with his former high school robotics team or on a podium at the Maxxis ESC Stan’s Enduro. If you can’t find him there, you’ll find him riding his Santa Cruz MegaTower, chasing segments at Nepaug.
Bella C.
Retail Sales
Nurture cycling from a young age, and one day, you’ll become an employee. Thank you Bella for joining our team! Not all people are drawn to ‘ball’ sports, and Bella will be the first to admit that a bike has ‘paved’ her way rolling forward. As the Middlebury College Cycling Club President, she’s committed to helping individuals pursue their passions. Whether racing or riding recreationally, you can count on Bella to listen, learn and genuinely help. She is a ‘crafty’ person and makes the best collage cards...and has helped us to enjoy sweet and sour candies on a ride.
Matt M.
Service Writer
This is another example of a customer turned employee story. Matt’s been riding for over 40 years and appreciates everything that a bike offers. You’ll meet Matt as our ‘service writer’ where he takes great pride in listening to your concerns and finding the way forward to address your goals. Matt had a long history as a custom ukulele designer (for some pretty notable musicians) before joining us. He likes music, baseball, fishing, keeping busy and has likely attended more concerts than all of us combined! During the winter, look for him at Ski Sundown.