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Meet Our Team

We’re Passionate About Cycling!

America's Best Bike Shops 2019 ImageWe take great pride in the relationships that we have with our customers and staff, and our distinguished role within the cycling industry and our community! Benidorm Bikes has been a Nation’s Top 100 and an America’s Best Bike Shop for several years. We continue to offer excellence through product selection, mechanical services, bike fitting services, trade-up programs, and incredible knowledge in the ever-growing technology side of cycling! Stop by and meet us and you’ll discover why we’re a favorite bike shop to so many people!

Meet Us!

Doug Tanner Image


Owner/Buyer/Service Tech Extraordinaire

When you find your passion, pursue it! That’s what Doug did while attending the University of New Hampshire. An Economics major with a blossoming cycling career through the mid-80’s and early 90’s took Doug to Italy, Australia and New Zealand with the US National Cycling Team. From his very first Marinoni to his current Trek Madone, he has always possessed an ability to finely tune a bike, build reliable and strong wheels, identify and resolve issues of the simplest to greatest scales, and manage a great commitment of success within the cycling industry! He is the only person that could complete the 160 km D2R2 ride on a wheel that broke seven spokes! He likes spending time on his Santa Cruz Bronson, exploring dirt roads, chasing his kids at Berkshire East or Highland MTB Park, skiing and hopes to get back to Europe for some long mountainous riding!

Jan Tanner Image


Bike Fitter/Retail Sales/etc.

There isn’t anything that Jan does that gets less than a 100% effort! A rower at University of New Hampshire, a BS in Biochemistry, a 1992 TTT World Champion in Benidorm, Spain, numerous years on the US National Cycling team for road, mountain bike and cyclocross, and several National Championship titles. All this provides a glimpse of the passionate person she is! She leads the curve in bike fitting and takes each experience with pride! Balancing life with three teenagers, a business and lots of community involvement keeps the intensity up when she’s on her Pinarello F8! If you are looking for a specialty cake or pastry, maybe she will make one for you! Peace is found while riding hills, canoe camping, snowshoeing and cross-country skiing. Give her an opportunity to be outdoors and she is gone!

Peter Downs Image


Sales Manager/Buyer

Count on Pete to greet you and find something to laugh about! He’s a lifelong cyclist, commuted for two years straight without a car, and knows pretty much everything about all cycling products! Pete is our designated ‘Genius Man’ when it comes to electronics and virtual experiences, and is happy when a customer loves their bike and products! A UConn graduate of Political Science, he has worked with AmeriCorps, Best Buddies and The Hartford Courant. His 10+ years with Benidorm Bikes provides a shared sense of humor…kind of like ‘Cheers’. His dream bike is being decided. Meanwhile, look for him on distant rural roads exploring for the next great coffee and pastry destination!

Charlie Beal image


Service Technician

Charlie’s affection for bikes developed as he learned to replace his very own, worn out drive train many moons ago! His knowledge and skill encompasses the broad spectrum of bikes and their individual technologies, but his personal preference is for the simplicity of a single speed or fixed gear bike. Whether racing or commuting, one gear fits his style of riding…and you’ll be lucky to keep up with him! He’s a father of three, a great vegetarian cook and a wood craftsman. Charlie has been a skilled bike mechanic with us for over five years and is the most photogenic in the shop. He looks forward to the Root 66 MTB Series and many car-free commutes in the coming years!

Jodi Polsgrove image


Retail Sales

Every business needs a resident museum curator turned cycling enthusiast. Jodi is that, and more! She discovered the joys of cycling at ‘mid-life’ and has embraced the lifestyle whole-heartedly, even mixing it up with triathlon. When she isn’t “Mom” to her two boys, you’ll find her swimming, riding, running or researching her next triathlon. If she has a moment to breathe, she’s catching up with a great book, friends and family or nurturing her limited edition Specialized S-Works Amira. Her hidden talents include creative Halloween costume design, softball, Corvette history, the state of Michigan and creating inventory matrices.

Axel Tanner image


Retail Sales

A kid that owns a truck and still rides a bike is pretty cool! Adam, an intern at Johnson & Johnson, is also currently racing road and mountain bikes and exploring. His favorite bikes have included the Stumpjumper 6Fattie as well as the Santa Cruz Stigmata, and he looks forward to some commuting, road riding and cyclocross racing at college…now that’s being smart. Some day he’d like to ride the trails again in the wonderful Rocky Mountains and to keep up with Charlie and Jan on a Specialized Turbo Levo (haha)!